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Privacy Policy

Last updated: October 19, 2026

trylook Store Privacy Policy

Last Updated: July 16, 2026


Overview

At trylook Store, safeguarding your personal information is a responsibility we take seriously. This Privacy Policy describes the types of data we gather, the reasons we gather it, and the measures we apply to keep it secure whenever you browse our website, create an account, or purchase from our online store. It applies to all visitors and customers of trylook Store within the United States.

Information We Collect

When you engage with our services, we may collect the following categories of personal information:

  • Account & Order Data: Your name, email address, shipping and billing addresses, and purchase history, gathered when you register an account, place an order, or update your trylook Store profile.
  • Payment Data: Handled entirely by our PCI-DSS-compliant payment processor. trylook Store never retains complete card numbers, security codes, or other sensitive payment authentication details on its systems.
  • Usage Data: Information such as your IP address, device and browser type, and the pages you view, which is gathered automatically through cookies and analytics tools during your visit to our platform.
  • Communications: The content of messages, questions, feedback, and support requests you submit to us through email, contact forms, or other channels.

How We Use Your Information

Your information is used solely for the purposes listed below:

  • To process and fulfill your orders, including handling payment, confirming purchases, coordinating shipping, and providing delivery updates.
  • To answer your customer inquiries, resolve account or order concerns, and respond to feedback you submit.
  • To deliver transactional and service-related messages — such as order receipts, shipping notices, and account alerts — that are required for you to use our services.
  • To study usage patterns and enhance our website's performance, product selection, and the overall customer experience.
  • Marketing and promotional emails are sent only when you have expressly opted in to receive them. You can withdraw that consent at any time using the unsubscribe link in every message or by reaching out to our support team.

Sharing of Information

We never sell, rent, or trade your personal information to third parties for their own commercial or marketing purposes. Your personal data is shared only with reputable third-party service providers whose work is essential to running our business, and only to the degree needed for them to carry out their contracted duties on our behalf. These providers include:

  • PCI-DSS-compliant payment processors that manage secure transaction handling;
  • Licensed shipping and delivery carriers that fulfill and deliver your orders;
  • Analytics providers, which receive only anonymized, aggregated usage data that cannot be traced back to you as an individual. Every third-party provider we engage is bound by contract to maintain strict data protection standards and is prohibited from using your personal information for anything beyond the services they deliver to trylook Store.

Your Rights

All users hold data protection rights consistent with the laws of their state or jurisdiction of residence:

  • GDPR (EU/EEA residents): You may access, correct, erase, restrict the processing of, and obtain portability of the personal information trylook Store holds about you.
  • CCPA (California residents): You have the right to know which personal data we collect about you, the right to request deletion of that data (subject to legal exceptions), and the right to opt out of any sale of your personal data. As stated in our Sharing of Information section, trylook Store does not sell personal information to third parties. To exercise any of these rights, contact our support team at service@trylook.shop. We will confirm your identity and respond to your request within 30 days of receipt, in accordance with applicable data protection regulations.

Cookies

Our website uses two categories of cookies:

  1. Essential Cookies: Necessary for core site functions, including account login, shopping cart operation, order processing, and secure checkout. These cookies are required for the site to work and cannot be turned off.
  2. Analytics Cookies: Used to gather anonymized information about how visitors interact with our site, helping us understand usage patterns and improve our services. You can manage or disable non-essential (analytics) cookies at any time through your browser's cookie settings. Turning off essential cookies may limit website functionality and your ability to complete purchases.

Changes to This Policy

trylook Store may revise this Privacy Policy periodically to reflect updates to our business practices, services, or applicable legal requirements. Should we make material changes, we will notify you by email (to the address linked to your account) or by posting a prominent notice on our website at least 14 days before those changes take effect. By continuing to use trylook Store's services after any revision to this Privacy Policy takes effect, you accept the updated policy. We encourage you to review this policy from time to time to remain informed about how we protect your personal information.

Questions? service@trylook.shop or 15182265356

Mon – Fri, 9:00 AM – 6:00 PM EST

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